all I was was to be animated
Published on November 2, 2008 By Bichur In Stardock Support General

So....

I made (or.. apparently tried to make) a post last night on the Impulse Forums.... can't find it anywhere.

I don't know if it's because:

 

1) the forums have been going 'BOOM' quite a bit this weekend (at least for me).

or

2) TrendMicro doesn't like IMPULSEivness:

 

 

Going to the Impulse forums using Impulse or any browser... I'm bombarded with warnings...

 

I had read for the animations on the Halloween skin I needed 6.30.100

SDC shows I have 6.30.099 with no update available

Impulse shows I have 6.30.099 with no update available

Impulse's Dock says there's an update - which is not available using the dock apparently

 

The question(s) I had posted included:

 

1) what version of netframework is needed for Impulse? Currently I have NFW 1.1 & 2.0... but I don't know if I need 3.0 or 3.5 & whether it can be installed alongside the other 2 or does one, the other or both need to be removed.

2) how can you tell if Impulse is updating itself with no status bar?

3) why does Impulse keep popping out a message telling me it's decided to work offline since it can't connect to the servers, yet I can use Impulse to go to the forums, chat, etc (at least chat doesn't give me warnings)

4) why does Impulse always say I'm not logged in?

5) how can I get it to log in?  I tried to manually log in using the change my log in procedures but it can't connect to the servers

6) I have earthlink dialup w/accelerator - TrendMicro 2007 w/firewall - proxy is set to localhost 8080 which seems to work on everything else (SDC included)

7) will WB6.30.100 ever be available on SDC?  I have no probs with SDC - it opens and IDs updates within a minute

 

 

I'm willing to work with Impulse, but dammit Capn uh dunna think uh ken hold er

 

 

 

 


Comments (Page 6)
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on Nov 04, 2008

LOL - no smilies.....guess they're still giving CPR to the hamsters......

Wow...you do work for the Government....apparently the Postal Service........

You don't need the 'EL' software. Just set up your connection: http://kb.earthlink.net/case.asp?s=st%3D235%2Ce%3D0000000002010280604%2Ck%3D102%2Csxi%3D12&article=23597

If you're losing connection without it, then the problem is somewhere in the XP settings.

It's been so long see I've seen dialup, I'm afraid I'm going to be reasonably worthless as to settings ....... 

....surely, there must be at least one other troll on the planet with dialup..........do you have the Troll Hotline number???

on Nov 04, 2008

haven't lost connection yet tonight, but I haven't opens Impulse either.  When I had Impulse installed before it kept hanging up updating itself

 

what I did was set IE to dial when there was no connection - so when I opened IE the normal connect box came up

 

but now, eveytime I open something, installer has another attempt at accelerator - least it takes no more than 2 cancels

 

got the link above bookmarked just in case.

 

graphics laden pages take a really long time without acceleration

 

forums don't take too long without it, unless the post has screenshots in it

 

I just opened the wb gallery page at 22:24 and right now (22:26) i've got 12 full thumbnails out of 24 loaded on the page and I have it set to show 48

on Nov 04, 2008

Good luck there Bichur.  I'm still hoping you'll find the solution.  I remember dialup and you're right graphics on net pages are no fun especially without the accelerator.  Have you heard from support yet? 

on Nov 04, 2008

Have you heard from support yet?

 

crap.  forgot i put in a ticket.... I'll go check...

on Nov 05, 2008

Bichur
submitted to esupport

 

 

 

Bichur
auto reply rec'd

 

 

 

 

So... being the impatient troll i am and after reading all those whiney posts about support still hasn't got back to me....

 

-------Original Message-------
 
From: A Support Guy
Date: 11/03/08 11:33:16
To: Me
Subject: [#SecretTicket]: Impulse no work for me

Hello,

We have created a [secret] that should help with connection issues. Please follow the process below:

 

1st thing Monday.

who knew?

 

I probably should have put a sticky on my monitor reminding me I had a ticket in and I really should wait.

 

 

 

 

 

on Nov 05, 2008

Reply #75

 

 

You tell good stories.....tell me another........please?

on Nov 05, 2008

You tell good stories.....tell me another........please?

 

after this one is over....

 

so I looked over the secret support instruction...

part of which was to go into C:\Program Files\Stardock\Impulse

and rename an exe to exe.bak and insert this other file.

so I open My Computer

cancelcancel

open C:\

open Program Files

open Stardock

 

what the?

 

Impulse(2)

and there ain't nothing in there but a bunch of folders with (2) at ends of the names - no exes

 

 

I think I hear System Restore snickering....

 

 

 

Hey TaskManager!!!

 

 

 

 

 

on Nov 05, 2008

crap. forgot i put in a ticket.... I'll go check...

Sorry though for all the work you have ahead for you.

Well good luck there Bichur.

on Nov 05, 2008

Now I'm wondering.....

If I restore back to before I 1st restoreed and Impulse still shows no exes inside - I can just delete the folder, clean up the reg, reboot and reinstall the full verion, right?  other wise it get a clean reinstall.

Got no hopes the ELTotalAcces will come back as it was, so that will be unistalled until I get a good one to install.

and yes Duck, it's a neccesity when browsing pro umm... intensively graphic laden sites such as various gallery here a WC.

on Nov 09, 2008

BigDogBigFeet
Have you tried contacting your AV software company yet and asking them why their product has these issues?

It sounds like your AV setup is blocking Impulse.

To the best of my knowledge you need the Net Framework through 2.0 and all updates.  Net 3.0 and 3.5 aren't needed.

 

You may have been on to something there BDBF

Went to Giveawayoftheday today and TMicro blocked it a a file exchange service

Didn't block gamegiveaway though

 

I had turned on website filtering last month when I followed a google link looking for some psp and paint.net plugins - clicked on link and TMicro stopped a virus or trojan from loading from that page

 

Now I wonder if the log/update part of Impulse was tagged as needing web site blockage?

 

Once my ELink disk comes in and I get all set as it was... gonna have to test that out...

on May 07, 2009

well, that didn't work....


so I reformatted in Jan.

still couldn't use impulse.

all posts and skin comments section had no comment/reply box except maybe once out of 70 pages looked at

wife couldn't get her necessary school stuff to load - 10 mile trip to the nearest wifi...

 

dialup suxored....

on May 07, 2009

You and yrag both deserve Karma for this one for sure.

 

bestowed

on May 07, 2009

on the good foot:

 

been using an HP F50 15" (and that would be diagonal) monitor - Monday picked up an Acer 19" widescreen for $89 = I can now use IRB's skins!!  whoohoo

 

basic dsl finally became available in my area (my road is at the end of the line so I got lucky) - got it hooked up Tues after work.. even set it up with a wireless gateway so the wife can get connected from whatever room she's in

 

double whoohoo

 

still having slight issues with Impulse whn it loads up I get "problem retrieving update data" in the bottom left corner - if I let it sit for 10 min or so it starts working..

on May 07, 2009

still having slight issues with Impulse whn it loads up I get "problem retrieving update data" in the bottom left corner - if I let it sit for 10 min or so it starts working..

It's working normally then

on May 07, 2009

It's working normally then

 

glad to know it's not me..

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